When should a call ahead card be given to guests?

Guests should receive a call ahead card every time they do not call ahead for their reservation. This practice encourages guests to utilize the restaurant’s call ahead service on their next visit, streamlining the dining experience and potentially reducing wait times. By providing these cards, the restaurant can improve overall guest satisfaction and encourage repeat visits.

This approach ensures that every guest is informed about the call ahead option, regardless of their status as a frequent or occasional customer, and helps to maintain a flow of patrons that can enhance operational efficiency. It is beneficial for both the restaurant and the guests, as it promotes use of a system designed to minimize wait times.