What should a host do if a guest arrives without a reservation?

When a guest arrives without a reservation, asking them to wait for a table is appropriate because it demonstrates hospitality and a willingness to accommodate guests who may not have had the opportunity to plan ahead. This action maintains a welcoming atmosphere, which is essential in the restaurant industry, as it helps build a positive reputation and encourages repeat business.

By allowing the guest to wait, the host can manage the flow of customers effectively, while also using the opportunity to inform the guest of the estimated wait time and any options available, such as sitting at the bar or enjoying appetizers while they wait. This approach emphasizes customer service and ensures that any available tables are utilized efficiently.