What is the number one priority of the board/seating coordinator?

The primary responsibility of the board/seating coordinator is to ensure that guests are seated within the estimated wait time given when they arrive. This is crucial for maintaining customer satisfaction and enhancing the dining experience. By successfully seating guests in a timely manner, the coordinator plays a vital role in managing the flow of the restaurant, ensuring efficient operations, and maximizing turnover rates. Meeting the quoted time helps build trust and encourages repeat visits, as it demonstrates that the establishment values its guests' time and experience. While appreciating feedback, maintaining cleanliness, and managing server schedules are important tasks in the restaurant environment, they do not take precedence over the immediate goal of timely guest seating.