What is a primary responsibility of a seater/greeter at Texas Roadhouse?

Opening the door for arriving and departing guests is a primary responsibility of a seater/greeter at Texas Roadhouse. This role involves creating a welcoming atmosphere right from the moment guests arrive, which enhances their overall dining experience. By opening the door, the greeter demonstrates attentiveness and hospitality, setting a positive tone for the meal ahead.

The responsibilities of a seater or greeter extend beyond simply managing the seating arrangement. They play a crucial part in customer service, ensuring that guests feel valued and appreciated. Engaging with customers as they enter and leave the restaurant is vital for establishing a friendly and inviting environment, which is a core aspect of Texas Roadhouse's mission to provide exceptional customer experiences.

This role does not typically involve checking food temperatures, managing reservations, or preparing drinks, which are responsibilities associated with other positions in the restaurant. By focusing on greeting and assisting guests directly, the greeter helps to build a strong first and last impression.